Shipping Policy
Here’s everything you need to know about our seamless order processing and shipping procedures:
Location of Shipment:
I Will operates from Dubai, United Arab Emirates. Whether you’re located domestically or internationally, we’re dedicated to ensuring swift and efficient delivery to your doorstep.
Domestic Orders:
For orders within the UAE, we aim to process and dispatch your items swiftly, typically within 1-2 business days once payment authorization and verification are complete. Your package will be on its way to you in no time!
International Orders:
International orders are shipped via Aramex, ensuring reliable and expedited delivery within 2-8 business days following payment authorization and verification. Wherever you are in the world, I Will is committed to reaching you promptly.
Worldwide Delivery:
We take pride in offering global delivery services, ensuring that our products can reach you, no matter where you are located across the globe.
Tracking Information:
Once your order is processed, please allow 24 hours for your tracking number and shipping label to be updated. This will enable you to conveniently track the journey of your package to its destination.
Taxes & Duties:
Please note that orders shipped outside the UAE may be subject to local taxes, customs, and duties. Should you refuse a shipment, kindly note that you will be responsible for the original purchase and shipping charges, any incurred import fees, and the return shipping costs to I Will.
Free Shipping:
As a token of our appreciation, all orders totaling AED 100 or more are eligible for free shipping. It’s our little way of saying thank you for choosing I Will!
Returns:
Your satisfaction is our priority at I Will. If for any reason you need to return unworn items, we’re here to make the process as seamless as possible. Simply ensure that the product is in its original condition, complete with tags and packaging, and initiate the return within 14 days of delivery.
We understand the importance of receiving your order just as you envisioned it, which is why we ask that returned items remain in their original state. This helps us maintain the quality and integrity of our products for all our valued customers.
If you have any questions or need assistance with your return, please don’t hesitate to reach out to our customer service team. We’re here to ensure that your shopping experience with us is nothing short of exceptional.
Thank you for choosing I Will.